Eyes on. Engineers ready.
Response deployed. 24/7.
SPS Technical installs and maintains your fire and security systems. Alarm and CCTV monitoring is provided through an Alarm Receiving Centre (ARC), with SPS Security's mobile response officers and keyholding ready to deploy. One group. Coordinated protection.
One Group. No Gaps.
Most businesses manage separate providers for systems maintenance, alarm monitoring and physical response — creating gaps, delays and finger-pointing when something goes wrong.
The SPS Group closes that loop. Your systems are installed and maintained by SPS Technical. Alarm and CCTV monitoring is provided through an Alarm Receiving Centre (ARC), with SPS Security's mobile response officers and keyholding ready to deploy where contracted.
Alarm Receiving Centre (ARC) — 24/7 Monitoring
24/7 operational monitoring across Yorkshire, Lincolnshire & the Humber
SPS Technical
Designs, installs and maintains your fire alarms, CCTV, intruder alarms and access control. Provides 24/7 on-call engineers for emergency faults.
ARC Monitoring
The Alarm Receiving Centre (ARC) monitors your systems continuously. Operators verify alarms, manage escalation and co-ordinate the response. SPS Security provides mobile response and keyholding where contracted.
SPS Security Response
SIA-licensed mobile officers attend your site after alarm activation. GPS-tracked, time-stamped and reported. Keyholding available for seamless access.
Four Layers of Protection
Each layer operates independently — but together they form a response capability no single-discipline provider can match.
24/7 Remote CCTV Monitoring
Your cameras are connected to an Alarm Receiving Centre (ARC) for monitored CCTV to BS 8418. Every alarm-triggered event is reviewed by trained operators around the clock — verified, classified and escalated in seconds, not minutes.
Enquire about this serviceWhat's included
- Alarm-triggered CCTV review and visual verification
- Remote assessment before dispatching a response
- Reduces false alarm attendances and costs
- Video evidence captured and preserved for every incident
- Police-URN compliant verification procedures
- BS 8418 monitored CCTV standards
How Response Works
From alarm activation to incident resolution — the complete closed-loop process, managed across the SPS Group.
Alarm Triggered
CCTV or intruder alarm activates and signals to the Alarm Receiving Centre (ARC)
ARC Verification
Operators review live or recorded footage and assess the threat within seconds
Escalation Decision
Genuine threat? Response deployed. False alarm? Cancelled at source, reducing costs
Mobile Response
SPS Security officer dispatched with full site information and GPS-tracked attendance
Technical Support
If a system fault is detected, SPS Technical's on-call engineer is alerted simultaneously
Incident Resolved
Full incident report issued. Evidence preserved. Contacts notified. System restored.
Need guarding or patrols too?
Combine technical systems with physical security support through the wider SPS Security Guarding Division.
Knowledge Centre
Related Technical Guides
Ready to close the loop on your security operations?
We'll review your current monitoring and response arrangements, identify any gaps, and design an integrated solution that covers systems, monitoring, engineers and physical response — under one group.