--- title: "CCTV Maintenance & Support | SPS Technical" description: "Ensure your CCTV system is always operational with our reliable maintenance and technical support packages. 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[Home](/) 2. [Services](/services) 3. [CCTV](/services/cctv) 4. Maintenance [Back to CCTV systems](/services/cctv) CCTV Maintenance & Monitoring # CCTV Maintenance & Remote Health Monitoring Planned maintenance visits and CheckMyCCTV remote health monitoring keeping your system evidentially ready at all times. Most CCTV faults are silent. Cameras fail, hard drives fill up, recording stops — and nobody notices until an incident occurs and the footage isn't there. SPS Technical combines planned maintenance visits with CheckMyCCTV remote health monitoring to catch and resolve faults proactively, keeping your system evidentially ready at all times across Yorkshire, Lincolnshire and the Humber. [Installation](/services/cctv/installation)[Maintenance & monitoring](/services/cctv/maintenance)[System takeovers](/services/cctv/takeovers)[Integration](/services/cctv/integration) The problem ## Why Silent CCTV Faults Are a Serious Risk A functioning CCTV system looks identical to a failed one from the outside. There are no visible warning signs when a camera stops recording, a hard drive fills up or a network connection drops. Without remote health monitoring, the only way to discover these faults is during a scheduled maintenance visit — or after an incident when you need the footage. The problem Most CCTV faults are silent Without remote health monitoring, a simple camera failure follows a predictable and costly path. 01 Camera fails or hard drive fills 02 Recording stops silently 03 No alert raised 04 Incident occurs on site 05 Footage isn't there **CheckMyCCTV interrupts this chain at step 2** — raising an alert the moment recording stops, before any incident occurs. Remote monitoring ## CheckMyCCTV — Remote Health Monitoring Between Visits CheckMyCCTV is a remote monitoring platform that tracks the recording status and connectivity of every camera on your system in real time. Rather than waiting for a scheduled visit or a complaint, faults are flagged automatically and investigated immediately — giving you confidence that your system is working at all times, not just at the point of inspection. CheckMyCCTV Remote health monitoring between visits Camera recording status All channels verified remotely — recording gaps flagged before the next visit. Camera connectivity Offline cameras identified and raised immediately, not discovered after an incident. Hard drive health Storage capacity and drive condition monitored — failures anticipated before footage is lost. Remote access NVR/DVR remote access verified to ensure footage can be retrieved when needed. Fault alerts Automated alerts raised and investigated proactively, not at the next scheduled visit. 24/7 monitoring Real-time alerts Between-visit protection What's included ## What's Included in a CCTV Maintenance Visit SPS Technical maintenance visits cover every component of your CCTV system — from camera image quality and hard drive health through to remote access connectivity and compliance documentation. Every visit is recorded in full and a report is issued on the day. Camera image quality & positioning check Recording verification — all channels checked Hard drive health & storage capacity review NVR/DVR firmware & software updates PTZ camera movement & preset testing Cabling, connections & junction box inspection Remote access & app connectivity testing Motion detection & trigger zone verification Camera housing, IR & lens cleaning Backup power supply testing CheckMyCCTV remote health monitoring review Compliance documentation & visit report issued **Visit scheduling:** SPS Technical schedules all maintenance visits in advance and sends reminders before each visit. Compliance is never missed because a diary reminder was forgotten. Visit reports are issued on the day and stored digitally for insurance and regulatory purposes. Free Tool ### Check Your CCTV Maintenance Due Dates Enter your last CCTV maintenance date to get an indication of when your next visit is due, based on recognised industry standard intervals. Takes 2 minutes — no account needed. Results are indicative only. [Use This Tool](/tools/compliance-calculator) Free Tool ### Run the Free CCTV Health Check A five-minute check of your recording, footage retention, camera suitability, maintenance and security before your next maintenance visit. Useful between visits to spot silent faults early. [Use This Tool](/tools/cctv-health-check) Knowledge Centre ## Related Technical Guides [View all guides](/news) [ ![Active CCTV monitoring of commercial premises from a remote monitoring centre](https://base44.app/api/apps/6989f2350e53aab8836435e3/files/mp/public/6989f2350e53aab8836435e3/5feeece79_sps-security-control-room-and-cctv-monitoring-station.png) Technical Guide ### Active CCTV Monitoring for Businesses: How Remote Video Surveillance Works A practical guide for facilities and security managers explaining how active CCTV monitoring turns cameras from a recording tool into a managed security response, including analytics, verification, remote intervention, escalation and data protection. 24 Aug 2026 Read ](/news/active-cctv-monitoring-business-guide) [View all guides](/news) ### Request a CCTV maintenance quote Planned maintenance with CheckMyCCTV monitoring — single site or multi-site portfolios. [Request a maintenance quote](/?section=contact&type=maintenance) [Ask about system takeovers](/services/cctv/takeovers) ![SPS Technical](https://media.base44.com/images/public/6989f2350e53aab8836435e3/0ceea3d11_SPSTECHNICALLOGO.jpg) Commercial fire, CCTV, intruder alarm and access control systems — designed, installed, maintained and monitored across Yorkshire, Lincolnshire and the Humber. #### Services - [Fire Alarm Systems](/services/fire-alarms) - [CCTV Systems](/services/cctv) - [Intruder Alarm Systems](/services/intruder-alarms) - [Access Control Systems](/services/access-control) - [System Monitoring](/services/monitoring) - [Guarding & Patrols](/services/guarding-mobile-response-keyholding) - [Maintenance & Compliance](/services/maintenance) - [System Takeovers](/services/takeovers) - [All Services](/services) #### Company - [About SPS Technical](/about) - [Our Story](/about/our-story) - [How We Work](/about/how-we-work) - [Values & Ethos](/about/values-ethos) - [Accreditations & Compliance](/about/accreditations-compliance) - [Sustainability & Social Value](/about/sustainability-social-value) - [Careers](/careers) - [Contractor Support](/contractors) - [Guides](/resources) - [Tools & Resources](/tools) - [Locations & Coverage](/locations) - [Customer Feedback](/customer-feedback) #### Accreditations SSAIB BAFE ISO 9001 SafeContractor Constructionline © 2026 SPS Security Ltd. SPS Technical is a trading division of SPS Security Ltd and part of SPS Group. [Request a Technical Review](/?section=contact)